Mobile PC help and computer support in Oxshott, Surrey

At PC ResQ, we want all your technology in Oxshott or Stoke d’Abernon to run smoothly. We support a wide range of businesses and individuals in and around local areas, from our offices in Cobham, Guildford, and Twickenham.

Our experienced and skilled IT technicians are highly professional and knowledgeable and are always happy to come to your home or office to help with computer repairs.

As a local business, we can rapidly deploy our technicians to your site, or provide support through remote access if required. We can help with a complete range of IT services, including computer health checks, computer repairs, troubleshooting, wifi and broadband, data recovery, data back-ups, anti-virus support, general advice, system configuration, computer upgrades, and more.

Our range of IT services can span any issues you may face and will ensure your technology runs more efficiently and quickly.

We work with all computer brands, including Dell, Acer, Apple, Windows, and Lenovo. We will never bamboozle you with ‘IT speak’ – we talk in clear English to provide the answers you need.

  • Exceptional knowledge and services
  • Face-to-face consultations
  • Personal and professional assistance when you need it
  • Quick response – same-day service is available
  • Free advice and guidance at any time
  • Highly competitive prices and no call-out fee
  • No contract tie-ins
  • Remote IT support and telephone assistance when needed
  • Highly recommended team – please see our testimonials.

 

Are you looking for computer repairs or help with your IT needs? Please call now on 01932 977 020.

PC ResQ Limited
Excellent
4.9
Based on 27 reviews
review us on
Speedy and professional.
Response from the owner: Thank you Piers. 👍😁 Hefin
We'd been suffering from poor wi-fi signal at home for some time, it was really impacting our ability to work from home.I contacted PC ResQ for some advice and Hefin was able to come around within couple of days. After he ran some checks, he clearly explained the options and recommendations. We chose to have some extra hardware installed which he did straight away. The results have been excellent and have had reliable wi-fi ever since. Really pleased that we used PC ResQ and will definitely ask Hefin for advice if we have any future IT problems.
Response from the owner: Thank you Graham. 👍 Great to hear all is now well with your wifi. 😁 Hefin
Running a small business is never easy, and we are completely reliant on IT to run our busy Architecture practice. There was a time when we received IT support from another specialist, who seemed to take great pleasure in shouting "I've never seen it do this before!" whilst we cowered in the corner wondering if we would ever work again! Not with Hefin, who has supported us for over 5 years. Hefin is prompt, knowledgeable, cool under pressure and forward thinking. Couldn't recommend him more highly.
Response from the owner: That's good to hear. 👍 Thank you David. Hefin
Great customer service.I've been using PC ResQ since 2004, and they have provided nothing but prompt and reliable service whether the problem be large or small. They don’t try to baffle you with science and give clear (layman’s) instructions if the problem can be dealt with over the telephone. I wouldn't hesitate to recommend them to anyone in need of IT help.
Response from the owner: Thank you Ali. 👍😁 Hefin
Hefin has helped us with computer matters for years. I trust his advice completely, and he is very understanding of people who don't have the IT skills of younger people (we are 81). I would unhesitatingly recommend him.
Response from the owner: Thank you Susan. Greatly appreciated. 👍 Hefin
Response from the owner: Thank you for the 5-star review Alan! 👍
PC ResQ has rescued me time and time again when it comes to my laptop, whether it is an initial set-up, maintenance or programmes to increase my efficiency and security. I have had face-to-face appointments and remote appointments with equal success. Can't recommend highly enough.
Response from the owner: That's great Simone. Many thanks. 👍😁
When my computer wouldn't turn on I contacted PC ResQ and spoke with Hefin, who was very helpful and came out to look at the machine the next morning. He was able to quickly identify the problem, source a new power supply unit and replace it within a matter of days. Thanks Hefin!
Response from the owner: Thank you for your review Suzi, and pleased to hear all is well with your PC. Hefin
Great service, extremely knowledgeable & very patient. Went above and beyond and got my computer back up & running straight away.Thank you Hefin!!
Response from the owner: Thank you Rob. Pleased to hear all is well and it's all systems go again! Hefin
Very good service. Hefin was determined to get to the bottom of the issue and did.
Response from the owner: Thank you Greg. Much appreciated. Hefin
Very capable professionals. I strongly recommend them and would use them again if at need needed
Response from the owner: Thank you Onsy. Much appreciated. Hefin
Response from the owner: Hi Tony. I assume you have added this review for PC ResQ in error, as we don't have a record of any recent work carried out for you? Therefore, can you kindly remove this one-star review. Anna (PC ResQ Admin)
Excellent service. Very quick response. Problems solved.
Response from the owner: Thank you Peter and pleased to hear all is well now. Hefin
Just like to say thank you to Hevin for helping my elderly sister to update her computer and to take the time and trouble to explain to her all the functions for her. Hevin's a lovely man and would highly recommend him
Response from the owner: Thank you for your kind words Ron. Much appreciated. Hefin
Once again I have found the service provided by Hefin and PC ResQ Limited excellent. The help and attention to detail are second to none. I would recommend PC ResQ Limited every time.
Response from the owner: Thank you John. Hefin
Response from the owner: Thank you Kristian. Hefin
Response from the owner: Thank you Jeremy. Anna
Hefin was fantastic - we had numerous problems with our computers and he sorted everything out! Very professional service. Nikki
Response from the owner: Thank you Nikki. Hefin
I was very impressed with the prompt reply to my enquiry, and the efficient and courteous manner in which the work was carried out. It was good to have things explained in non-technical jargon, and I now feel confident that my PC’s will keep functioning efficiently for the foreseeable future. It is also good to know that there is backup on hand should I have any further problems.
Response from the owner: Thank you Sue. Hefin
great service from Hefin at PC ResQ today. My Mac is finally back on its own two feet. Thank you for the speedy service....so far so good..Karen
Response from the owner: Thank you for your feedback Karen. Much appreciated. Hefin
I have no hesitation recommending Hefin. Found him to be very professional and helpful. Excellent service, thank you Hefin.
Response from the owner: Thank you Debi. Hefin
My IT search was for a professional, local company, also able to provide personalised continuity. I had no interest in a company of on-call technicians, lacking the valuable ongoing relationship / knowledge of their customer. The task of transferring old to new PC / configuring backups and iPhones was a lengthier task than anticipated. Focused, knowledgeable and dedicated to the task through to completion, PC ResQ proved an excellent choice. Highly recommended.
After a visit from Hefin at PC ResQ, our printing, internet and Office programs issues have all been resolved. Highly recommended and extremely pleasant to deal with.
Needed help in transferring all my stuff from the old Windows laptop to a new MacBook and ensure everything was setup securely. PC ResQ did a great job and were also very prompt to respond to queries afterwards. I would have no hesitation in recommending them.
One phone call saved me £278!My PC was infected with the CryptoLocker bug. Very scary to find all your work documents locked with a notice demanding a sum of £350 pounds to get them back! PC ResQ was superb in resolving this awful virus and helped me avoid paying the ransom.I’ve used them for over 10 years now, looking after all our business and home IT concerns. They are brilliant and you just know any problem will be resolved quickly and efficiently by a true professional.
Speedy and reliable.PC ResQ is very fast to respond, reliable, helpful and gets the job done. The company lives up to its name; it rescues you in times of computer crisis!
Eleven years!I've used PC ResQ for eleven years now. That should say enough, but I'd just like to say that they have not let me down once. I spent a lot of time in the UK, Greece and the USA and instead of relying on local professionals; I get PC ResQ to take remote access instead because I trust them. They are punctual, knowledgeable, honest and great to deal with. Feel very comfortable in talking to them even with my limited set of computer skills.
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Computer health checks near Stoke d’Abernon

Are you looking for a company to provide computer health checks near Stoke d’Abernon or Oxshott? These checks are essential for the smooth running of your desktop computers, laptops or Apple products.

We all want our IT equipment to last for as long as possible because we’re so reliant on it. In the same way that your car will undergo an MOT each year, our computer health checks will protect it from unnecessary breakdowns and prolong the life of your IT equipment.

Our computer health checks will look into various things, including:

  • Checking that software and drivers are up to date
  • Ensuring that valid anti-virus or anti-malware software is installed and up to date
  • Check for relevant software updates and ensure they are installed
  • Look at hardware functionality

Our computer health checks will ensure your computer is always running at peak performance. We recommend that all computers undergo regular health checks.

Providing IT and computer help in:

  • Claremont
  • Claygate
  • Downside
  • Elmbridge
  • Fairmile
  • Stoke D’abernon

Computer repairs in Oxshott, KT10

Our IT team offers a range of computer support and computer repair services in Oxshott. We aim to identify any issues so we can fix them promptly and quickly.

Our first-class team are always happy to provide guidance and advice at any time and we don’t tie our clients into long term contracts

We complete all troubleshooting and repairs, including:

  • Data recovery and back-up
  • Virus and spyware removal
  • Hard drive repairs and replacements
  • Data recovery and migration
  • Internet or Wi-Fi repairs
  • Component repairs and replacements
  • Memory upgrades
  • Power supply replacement
  • Software reinstalls
  • Liquid damage repairs
  • Password reset and removal
  • Laptop driver issues

Do you have questions? Please see our FAQs.

Oxshott anti-virus support and IT security

IT support is crucial for homes and businesses. Unfortunately, a lot of vulnerable data can be accessed via our computers, and we’re all under threat from theft, identity fraud, and other issues.

We provide a complete range of IT security services and anti-virus support in Oxshott. Viruses are becoming increasingly sophisticated, and it's essential to keep your systems safe. Our IT technicians can install the very latest anti-virus software and provide regular updates. In addition, settings can be set to run regular virus scans to look for vulnerabilities.

We can also provide spyware removal to identify and eliminate spyware from your systems.

Our technicians can also advise on the simplest issues, such as password problems. Please see our blog on choosing a safe password.

For a free quote for Oxshott computer upgrades, call now

Please contact us for further information about our computer support in Oxshott. Call 01932 977 020 or email hello@pcresq.co.uk

We can also offer mobile PC help in Weybridge.

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