Recommended mobile PC help in Guildford

We offer computer repairs and support in Guildford, Godalming, and nearby areas

PC ResQ delivers expert PC and Mac support. Our computer services include computer repairs, troubleshooting, data recovery, anti-virus solutions, and general guidance. Our dedicated computer experts are committed to providing outstanding service with a positive attitude.

We understand the role your computer plays in life – both at home and work. Our team prioritises rapid response times to address your technical issues.

We offer the convenience of on-site assistance at your home or business making our service more convenient than taking your computer to a shop. This eliminates the need for you to disconnect and transport your equipment.

Expert computer support technicians

Our skilled technicians are proficient in supporting a wide array of computer brands, ensuring comprehensive assistance regardless of your device. We are always pleased to offer complimentary, no-obligation advice, and importantly, we never impose any call-out charges for our services.

We work with all computer brands, including Apple, Windows, Lenovo, Dell and Acer.

We also come highly recommended online. One recent client said:

What an excellent service - Hefin turned up on time, solved the issue swiftly. Ensured I understood what happened. - Brilliant to have discovered a new trustworthy service that can help me when technical things go wrong . Highly recommend 👍🏼👍🏼👍🏼👍🏼.

To see if we can help, please call 01932 977 020 now.

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Godalming computer upgrades

Our team can diagnose and assist with all sorts of computer issues.

Improving computer performance

Is your computer underperforming or running slowly? Our comprehensive computer health checks are designed to ensure all PCs and Macs operate at their best. We focus on optimising your system for smooth and efficient performance.

Resolving WiFi & broadband issues

A stable internet connection is essential. We offer expert assistance in diagnosing and resolving broadband and internet connectivity problems, ensuring you stay connected without interruption.

Enhancing digital security

We hold a huge amount of personal and sensitive information on our computers. We provide services to ensure your laptop or computer is secure. Our experts will offer recommendations and can implement necessary security upgrades. We will make sure that your valuable data is safely backed up.

Beyond these core services, we also provide support for email issues, software and hardware upgrades, virus protection and removal, and network configuration. Please read our blog: How best to deal with scammers.

Our expertise extends beyond computers and laptops to include support for smartphones, tablets, and printers, offering comprehensive technology assistance.

Excellent

Based on 28 reviews

What an excellent service - Hefin turned up on time, solved the issue swiftly. Ensured I understood what happened. - Brilliant to have discovered a new trustworthy service that can help me when technical things go wrong . Highly recommend 👍🏼👍🏼👍🏼👍🏼

Response from the owner:Thank you Kleshna! Much appreciated. 👍😁 Hefin

Piers Ashbourne

Speedy and professional.

Response from the owner:Thank you Piers. 👍😁 Hefin

Graham Parker

We'd been suffering from poor wi-fi signal at home for some time, it was really impacting our ability to work from home.
I contacted PC ResQ for some advice and Hefin was able to come around within couple of days. After he ran some checks, he clearly explained the options and recommendations. We chose to have some extra hardware installed which he did straight away. The results have been excellent and have had reliable wi-fi ever since. Really pleased that we used PC ResQ and will definitely ask Hefin for advice if we have any future IT problems.

Response from the owner:Thank you Graham. 👍 Great to hear all is now well with your wifi. 😁 Hefin

David Seccombe

Running a small business is never easy, and we are completely reliant on IT to run our busy Architecture practice. There was a time when we received IT support from another specialist, who seemed to take great pleasure in shouting "I've never seen it do this before!" whilst we cowered in the corner wondering if we would ever work again! Not with Hefin, who has supported us for over 5 years. Hefin is prompt, knowledgeable, cool under pressure and forward thinking. Couldn't recommend him more highly.

Response from the owner:That's good to hear. 👍 Thank you David. Hefin

Alison Cohen

Great customer service.

I've been using PC ResQ since 2004, and they have provided nothing but prompt and reliable service whether the problem be large or small. They don’t try to baffle you with science and give clear (layman’s) instructions if the problem can be dealt with over the telephone. I wouldn't hesitate to recommend them to anyone in need of IT help.

Response from the owner:Thank you Ali. 👍😁 Hefin

Susan Saunders

Hefin has helped us with computer matters for years. I trust his advice completely, and he is very understanding of people who don't have the IT skills of younger people (we are 81). I would unhesitatingly recommend him.

Response from the owner:Thank you Susan. Greatly appreciated. 👍 Hefin

Alan Humphrey

Response from the owner:Thank you for the 5-star review Alan! 👍

Simone

PC ResQ has rescued me time and time again when it comes to my laptop, whether it is an initial set-up, maintenance or programmes to increase my efficiency and security. I have had face-to-face appointments and remote appointments with equal success. Can't recommend highly enough.

Response from the owner:That's great Simone. Many thanks. 👍😁

Suzi Smith

When my computer wouldn't turn on I contacted PC ResQ and spoke with Hefin, who was very helpful and came out to look at the machine the next morning. He was able to quickly identify the problem, source a new power supply unit and replace it within a matter of days. Thanks Hefin!

Response from the owner:Thank you for your review Suzi, and pleased to hear all is well with your PC. Hefin

Robert Cranston

Great service, extremely knowledgeable & very patient. Went above and beyond and got my computer back up & running straight away.

Thank you Hefin!!

Response from the owner:Thank you Rob. Pleased to hear all is well and it's all systems go again! Hefin

Greg Denham

Very good service. Hefin was determined to get to the bottom of the issue and did.

Response from the owner:Thank you Greg. Much appreciated. Hefin

Onsy Morris

Very capable professionals. I strongly recommend them and would use them again if at need needed

Response from the owner:Thank you Onsy. Much appreciated. Hefin

Tony Williams

Response from the owner:Hi Tony. I assume you have added this review for PC ResQ in error, as we don't have a record of any recent work carried out for you? Therefore, can you kindly remove this one-star review. Anna (PC ResQ Admin)

Peter Ankers

Excellent service. Very quick response. Problems solved.

Response from the owner:Thank you Peter and pleased to hear all is well now. Hefin

Ronald Hill

Just like to say thank you to Hevin for helping my elderly sister to update her computer and to take the time and trouble to explain to her all the functions for her. Hevin's a lovely man and would highly recommend him

Response from the owner:Thank you for your kind words Ron. Much appreciated. Hefin

John Konopka

Once again I have found the service provided by Hefin and PC ResQ Limited excellent. The help and attention to detail are second to none. I would recommend PC ResQ Limited every time.

Response from the owner:Thank you John. Hefin

Kristian Terling

Response from the owner:Thank you Kristian. Hefin

Jeremy Weller

Response from the owner:Thank you Jeremy. Anna

Nikki McReynolds

Hefin was fantastic - we had numerous problems with our computers and he sorted everything out! Very professional service. Nikki

Response from the owner:Thank you Nikki. Hefin

Sue Corrigan

I was very impressed with the prompt reply to my enquiry, and the efficient and courteous manner in which the work was carried out. It was good to have things explained in non-technical jargon, and I now feel confident that my PC’s will keep functioning efficiently for the foreseeable future. It is also good to know that there is backup on hand should I have any further problems.

Response from the owner:Thank you Sue. Hefin

Karen Zachary

great service from Hefin at PC ResQ today. My Mac is finally back on its own two feet. Thank you for the speedy service....so far so good..
Karen

Response from the owner:Thank you for your feedback Karen. Much appreciated. Hefin

Debi McBeath

I have no hesitation recommending Hefin. Found him to be very professional and helpful. Excellent service, thank you Hefin.

Response from the owner:Thank you Debi. Hefin

Kay Chaston

My IT search was for a professional, local company, also able to provide personalised continuity. I had no interest in a company of on-call technicians, lacking the valuable ongoing relationship / knowledge of their customer. The task of transferring old to new PC / configuring backups and iPhones was a lengthier task than anticipated. Focused, knowledgeable and dedicated to the task through to completion, PC ResQ proved an excellent choice. Highly recommended.

Jackie Cox

After a visit from Hefin at PC ResQ, our printing, internet and Office programs issues have all been resolved. Highly recommended and extremely pleasant to deal with.

Brenda Banks

Needed help in transferring all my stuff from the old Windows laptop to a new MacBook and ensure everything was setup securely. PC ResQ did a great job and were also very prompt to respond to queries afterwards. I would have no hesitation in recommending them.

Matthew Pierce

One phone call saved me £278!

My PC was infected with the CryptoLocker bug. Very scary to find all your work documents locked with a notice demanding a sum of £350 pounds to get them back! PC ResQ was superb in resolving this awful virus and helped me avoid paying the ransom.

I’ve used them for over 10 years now, looking after all our business and home IT concerns. They are brilliant and you just know any problem will be resolved quickly and efficiently by a true professional.

Ania Harries

Speedy and reliable.

PC ResQ is very fast to respond, reliable, helpful and gets the job done. The company lives up to its name; it rescues you in times of computer crisis!

Josephine Comninos

Eleven years!

I've used PC ResQ for eleven years now. That should say enough, but I'd just like to say that they have not let me down once. I spent a lot of time in the UK, Greece and the USA and instead of relying on local professionals; I get PC ResQ to take remote access instead because I trust them. They are punctual, knowledgeable, honest and great to deal with. Feel very comfortable in talking to them even with my limited set of computer skills.

Top team for computer repairs in Guildford, GU1

Our dedicated team delivers expert repair services for laptops, Macs, and PCs. We prioritise getting your technology operational swiftly. We use only top-quality parts for all repairs.

If your computer will not power on, is making unusual noises, or has a corrupted hard drive, we can help.

We are committed to providing transparent quotes for all repair work and aim to work efficiently to get your computer up and running quickly. Our computer repair services include virus and malware removal, data recovery and migration, thorough hardware diagnostics, replacements, and upgrades.

We also handle component repairs and replacements, password reset and removal, resolution of laptop driver issues, software reinstalls, and even liquid damage repairs. We strive to be your trusted partner for all your computer support requirements.

Providing IT and computer help in:

Charlotteville
Guildford Park
Onslow Village
Woodbridge Hill
Abbotswood
Boxgrove
Bellfields
Westborough
Stoughton
Slyfield
Shalford
Merrow
Park Barn
Burpham

Computer Repairs in Guildford, GU1

Need help with your computer? Our skilled IT team provides a full range of support and repair services throughout Guildford and surrounding areas. From frustrating slowdowns to hardware issues, we’ll get things sorted quickly and without fuss.

We don’t believe in pushy sales or long contracts – just honest advice and dependable service when you need it most. Whatever the issue, we’re happy to lend a hand.

Our repair and troubleshooting services include:

Virus and spyware removal
Password resets and removal
Software reinstallation
Driver issues on laptops
Memory upgrades
Power supply replacement
Hardware repairs and part replacements
Hard drive repairs and replacements
Data recovery and back-up
Data transfer and migration
Internet and Wi-Fi connection problems
Repairs after liquid damage

Still have questions? Take a look at our FAQs or drop us a line.

Why choose our Guildford mobile PC help company?

We provide affordable computer and technical support. We offer convenient remote computer support, allowing our technicians to securely access your laptop or PC to resolve many issues without an on-site visit. This includes addressing antivirus and security software problems and home networking configurations.

Our team, led by Hefin Harries, are highly professional and courteous. We prioritise prompt service, offering quick visits when required. Operating without a traditional storefront allows us to pass on cost savings to our customers, ensuring competitively priced computer support.

Our team is committed to clear communication, addressing your computer support questions in plain language, and always striving for a clear resolution.
For answers to common queries, please refer to our FAQs.