Specialist mobile PC help in Esher at your home or business

We offer comprehensive computer support and repairs in Esher, Claygate, and nearby areas

At PC ResQ, we aim to ensure all your technology operates seamlessly. We provide comprehensive IT support to a diverse range of businesses and individuals in the local area.

Our highly skilled IT technicians are professional, knowledgeable, and always ready to visit your home or office to assist with computer repairs. As a local team, we pride ourselves on our rapid deployment. This means our experts can be at your site quickly.

We offer a complete range of IT services, including thorough computer health checks, efficient computer repairs, effective troubleshooting, reliable Wi-Fi and broadband assistance, secure data recovery and backups, robust anti-virus support, general IT guidance, system configuration, computer upgrades, and more.

Range of computer services

Our IT services are designed to address any technological challenges you may encounter. This means we can ensure your technology runs more efficiently and faster.

We are proficient in working with all major computer brands, including Dell, Acer, Apple, Windows, and Lenovo. We are committed to clear and straightforward communication and avoid technical jargon to provide you with easily understandable solutions.

We offer exceptional knowledge and services, coupled with face-to-face consultations. Our team provides personal and professional assistance precisely when you need it, with a quick response time and same-day service availability.

You can always rely on us for free advice and guidance, highly competitive pricing, no call-out fee, and no restrictive contract tie-ins. We offer convenient remote IT support and telephone assistance when required.

Are you looking for computer repairs? Please call now on 01932 977 020.

Say Hello

Do you need Claygate computer health checks?

Do you need thorough computer health checks? These assessments ensure the smooth and efficient operation of your desktop computers, laptops, and Apple devices.

We are all heavily reliant on our computers and devices. Our computer health checks are designed to safeguard your technology against unnecessary malfunctions and extend its operational life.

Our comprehensive health checks involve a detailed examination of various critical aspects of your system. This includes verifying that all software and drivers are current, confirming that effective anti-virus or anti-malware software is installed and up to date, checking for relevant software updates and ensuring their installation, and assessing overall hardware functionality.

Our computer health checks guarantee that your computer consistently operates at its optimal performance level. We strongly recommend that all computers undergo these regular health checks to maintain efficiency and reliability.

Excellent

Based on 28 reviews

What an excellent service - Hefin turned up on time, solved the issue swiftly. Ensured I understood what happened. - Brilliant to have discovered a new trustworthy service that can help me when technical things go wrong . Highly recommend 👍🏼👍🏼👍🏼👍🏼

Response from the owner:Thank you Kleshna! Much appreciated. 👍😁 Hefin

Piers Ashbourne

Speedy and professional.

Response from the owner:Thank you Piers. 👍😁 Hefin

Graham Parker

We'd been suffering from poor wi-fi signal at home for some time, it was really impacting our ability to work from home.
I contacted PC ResQ for some advice and Hefin was able to come around within couple of days. After he ran some checks, he clearly explained the options and recommendations. We chose to have some extra hardware installed which he did straight away. The results have been excellent and have had reliable wi-fi ever since. Really pleased that we used PC ResQ and will definitely ask Hefin for advice if we have any future IT problems.

Response from the owner:Thank you Graham. 👍 Great to hear all is now well with your wifi. 😁 Hefin

David Seccombe

Running a small business is never easy, and we are completely reliant on IT to run our busy Architecture practice. There was a time when we received IT support from another specialist, who seemed to take great pleasure in shouting "I've never seen it do this before!" whilst we cowered in the corner wondering if we would ever work again! Not with Hefin, who has supported us for over 5 years. Hefin is prompt, knowledgeable, cool under pressure and forward thinking. Couldn't recommend him more highly.

Response from the owner:That's good to hear. 👍 Thank you David. Hefin

Alison Cohen

Great customer service.

I've been using PC ResQ since 2004, and they have provided nothing but prompt and reliable service whether the problem be large or small. They don’t try to baffle you with science and give clear (layman’s) instructions if the problem can be dealt with over the telephone. I wouldn't hesitate to recommend them to anyone in need of IT help.

Response from the owner:Thank you Ali. 👍😁 Hefin

Susan Saunders

Hefin has helped us with computer matters for years. I trust his advice completely, and he is very understanding of people who don't have the IT skills of younger people (we are 81). I would unhesitatingly recommend him.

Response from the owner:Thank you Susan. Greatly appreciated. 👍 Hefin

Alan Humphrey

Response from the owner:Thank you for the 5-star review Alan! 👍

Simone

PC ResQ has rescued me time and time again when it comes to my laptop, whether it is an initial set-up, maintenance or programmes to increase my efficiency and security. I have had face-to-face appointments and remote appointments with equal success. Can't recommend highly enough.

Response from the owner:That's great Simone. Many thanks. 👍😁

Suzi Smith

When my computer wouldn't turn on I contacted PC ResQ and spoke with Hefin, who was very helpful and came out to look at the machine the next morning. He was able to quickly identify the problem, source a new power supply unit and replace it within a matter of days. Thanks Hefin!

Response from the owner:Thank you for your review Suzi, and pleased to hear all is well with your PC. Hefin

Robert Cranston

Great service, extremely knowledgeable & very patient. Went above and beyond and got my computer back up & running straight away.

Thank you Hefin!!

Response from the owner:Thank you Rob. Pleased to hear all is well and it's all systems go again! Hefin

Greg Denham

Very good service. Hefin was determined to get to the bottom of the issue and did.

Response from the owner:Thank you Greg. Much appreciated. Hefin

Onsy Morris

Very capable professionals. I strongly recommend them and would use them again if at need needed

Response from the owner:Thank you Onsy. Much appreciated. Hefin

Tony Williams

Response from the owner:Hi Tony. I assume you have added this review for PC ResQ in error, as we don't have a record of any recent work carried out for you? Therefore, can you kindly remove this one-star review. Anna (PC ResQ Admin)

Peter Ankers

Excellent service. Very quick response. Problems solved.

Response from the owner:Thank you Peter and pleased to hear all is well now. Hefin

Ronald Hill

Just like to say thank you to Hevin for helping my elderly sister to update her computer and to take the time and trouble to explain to her all the functions for her. Hevin's a lovely man and would highly recommend him

Response from the owner:Thank you for your kind words Ron. Much appreciated. Hefin

John Konopka

Once again I have found the service provided by Hefin and PC ResQ Limited excellent. The help and attention to detail are second to none. I would recommend PC ResQ Limited every time.

Response from the owner:Thank you John. Hefin

Kristian Terling

Response from the owner:Thank you Kristian. Hefin

Jeremy Weller

Response from the owner:Thank you Jeremy. Anna

Nikki McReynolds

Hefin was fantastic - we had numerous problems with our computers and he sorted everything out! Very professional service. Nikki

Response from the owner:Thank you Nikki. Hefin

Sue Corrigan

I was very impressed with the prompt reply to my enquiry, and the efficient and courteous manner in which the work was carried out. It was good to have things explained in non-technical jargon, and I now feel confident that my PC’s will keep functioning efficiently for the foreseeable future. It is also good to know that there is backup on hand should I have any further problems.

Response from the owner:Thank you Sue. Hefin

Karen Zachary

great service from Hefin at PC ResQ today. My Mac is finally back on its own two feet. Thank you for the speedy service....so far so good..
Karen

Response from the owner:Thank you for your feedback Karen. Much appreciated. Hefin

Debi McBeath

I have no hesitation recommending Hefin. Found him to be very professional and helpful. Excellent service, thank you Hefin.

Response from the owner:Thank you Debi. Hefin

Kay Chaston

My IT search was for a professional, local company, also able to provide personalised continuity. I had no interest in a company of on-call technicians, lacking the valuable ongoing relationship / knowledge of their customer. The task of transferring old to new PC / configuring backups and iPhones was a lengthier task than anticipated. Focused, knowledgeable and dedicated to the task through to completion, PC ResQ proved an excellent choice. Highly recommended.

Jackie Cox

After a visit from Hefin at PC ResQ, our printing, internet and Office programs issues have all been resolved. Highly recommended and extremely pleasant to deal with.

Brenda Banks

Needed help in transferring all my stuff from the old Windows laptop to a new MacBook and ensure everything was setup securely. PC ResQ did a great job and were also very prompt to respond to queries afterwards. I would have no hesitation in recommending them.

Matthew Pierce

One phone call saved me £278!

My PC was infected with the CryptoLocker bug. Very scary to find all your work documents locked with a notice demanding a sum of £350 pounds to get them back! PC ResQ was superb in resolving this awful virus and helped me avoid paying the ransom.

I’ve used them for over 10 years now, looking after all our business and home IT concerns. They are brilliant and you just know any problem will be resolved quickly and efficiently by a true professional.

Ania Harries

Speedy and reliable.

PC ResQ is very fast to respond, reliable, helpful and gets the job done. The company lives up to its name; it rescues you in times of computer crisis!

Josephine Comninos

Eleven years!

I've used PC ResQ for eleven years now. That should say enough, but I'd just like to say that they have not let me down once. I spent a lot of time in the UK, Greece and the USA and instead of relying on local professionals; I get PC ResQ to take remote access instead because I trust them. They are punctual, knowledgeable, honest and great to deal with. Feel very comfortable in talking to them even with my limited set of computer skills.

Expert computer repairs in Esher, KT10

Our team offers comprehensive computer support and repair services to ensure all your IT products operate at their peak performance. We can identify and resolve any issues you may encounter.

Our first-class team, led by Hefin Harries, is always available to provide expert guidance and advice. We believe in transparent and cost-effective service, so we never impose any call-out fees. We do not require our clients to enter into long-term contracts.

We expertly handle a wide range of troubleshooting and repair needs. Our services include comprehensive data recovery, reliable back-up solutions, thorough virus and spyware removal, and efficient hard drive repairs.

We also specialise in seamless data recovery and migration, resolving internet and Wi-Fi connectivity problems, and carrying out component repairs and replacements.

We offer memory upgrades, power supply replacements, software reinstalls, and specialised liquid damage repairs. We also provide password reset and removal services and resolve various laptop driver issues.

For any further inquiries, please refer to our frequently asked questions.

Providing IT and computer help in:

Lower Green Esher
Hinchley Wood
Hersham
Thames Ditton
Long Ditton
Molesey
Hook
Walton-on-Thames
Chessington
Hampton
Surbiton
Sunbury-on-Thames
Cobham
Tolworth
Kingston upon Thames

Computer repairs in Esher, KT2

Our experienced IT team provides comprehensive computer support and repair services throughout Esher. Whether it’s a minor issue or a more complex fault, we’re here to diagnose and resolve it efficiently.

We pride ourselves on offering honest, straightforward advice with no pressure or long-term contracts. Our team is always happy to help, whether you need assistance with a specific problem or simply have a question.

We handle all aspects of troubleshooting and repairs, including:

Data recovery and back-up solutions
Virus and spyware removal
Hard drive repairs and replacements
Data migration
Internet and Wi-Fi issues
Hardware repairs and component replacements
Memory upgrades
Power supply replacements
Software reinstallation
Liquid damage repairs
Password resets and removal
Laptop driver faults

If you'd like to know more, feel free to browse our FAQs or get in touch.

We offer anti-virus support and IT security in Esher

We offer comprehensive IT security services and anti-virus support. Viruses ate becoming more sophisticated so maintaining system safety is crucial.

Our skilled IT technicians can install the latest anti-virus software, ensure regular updates, and configure automatic virus scans to detect vulnerabilities. We also provide effective spyware removal services to identify and eliminate threats from your systems.

Our technicians can guide even basic security measures, such as password management, ensuring a holistic approach to your digital protection. Please see our blog: Web safety tips.

Please see our excellent testimonials. One recent client said:

Hefin visited on 5th November and successfully transferred all information/settings from my old (slow and, finally, broken) laptop to a new one that now works perfectly. A job well done. Very professional.