Do you need mobile PC help in Cobham, Surrey? Contact PC ResQ

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At PC ResQ, we offer professional PC and Mac support for customers in Cobham or Stoke d’Abernon. We can provide computer repairs, troubleshooting, data recovery, anti-virus support, general advice, system configuration, and more. Our computer experts pride themselves on consistently delivering excellent service with a smile.

Why wait for days for computer support? Our team provides quick response times. We understand how important your computer is to your everyday life or business, so if you are experiencing problems, our technicians will aim to solve them quickly and effectively. Rather than asking you to unplug your computer equipment and take it to a shop – we will come to you! We travel to all local homes and businesses to offer computer help.

Our team can support all computer brands, including:

Dell
Acer
Apple
Windows
Lenovo

Our team is always happy to provide free and no-obligation advice, and there is no call-out charge. To find out more about our services, please call 01932 977 020.

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Excellent

PC ResQ Limited

4.9

Based on 38 reviews

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Nicholas Osorio

I am very grateful to Hefin who has sorted out my problems caused by both computer crashes and my incompetence. Both face to Face and online access and also with email follow up He has been so patient.

Response from the owner: Thank you for your well-thought-out review Nick. Much appreciated. 👍 Hefin

Karl Manzarek

Hefin did a brilliant job, no jargon, would thoroughly recommend.

Response from the owner: Thank you Karl. 👍😁 Hefin

Tim Lawrence

Hefin visited on 5th November and successfully transferred all information/settings from my old (slow and, finally, broken) laptop to a new one that now works perfectly. A job well done. Very professional.

Response from the owner: Thank you Tim. Much appreciated. 👍 Hefin

Juling Ong

Thank you Hefin for fixed a difficult problem with my laptops at my practice. Im very pleased with the service.

Response from the owner: No problem Juling. And thank you for your review. 👍 Hefin

Iain Paton

Excellent and timely support!An immediate telephone response & outsource fix to my scamming problem. Hefin of PC ResQ is a very helpful, friendly and professional expert.He regained control from the scammer, resetting the password and secured the account with a 2-Factor Authentification. Added the account to my outlook app on the mobile and i-Pad.

Response from the owner: Thank you Iain. 👍 Hefin

Dru Nicholson

My new laptop had a mind of its own. I bought a 'helpful' book but it failed to help much. Hefin came round and got a grip of the situation at once. He got the laptop under control very quickly, took off various items i didn't need and added several that I have found very useful. I'm very grateful and his visit was well worth the invoice that followed.

Response from the owner: Thank you for your review Dru. 👍😁 Hefin

Sandra Wild

Hefin very kindly helped us out with our PC problems. I am not Computer savvy but with his knowledge and patience he guided me through to a very satisfactory end. Thank you Hefin

Response from the owner: Thank you for your review Sandra. Much appreciated. 👍 Hefin

Maureen Harvey

Very good.

Response from the owner: Thank you Maureen. 👍Hefin

Nicki Lawrence

Great remote service for IT problems; he can also visit if needed. Responsive and trustworthy!

Response from the owner: Thank you Nicki. 👍 Hefin

Linda Bloomfield

I've used PC ResQ twice now and will definitely use again. Excellent service and very clear advice and communications regarding various issues that I needed to resolve with my computer. Also sought Hefin's advice on buying a back up device for same and I'm very happy with the recommended product. Would not hesitate to recommend! You can go round in circles trying to sort computer issues yourself and I'm really happy that I've found someone local and reliable who I can now turn to for assistance!

Response from the owner: That's great Linda. Many thanks. 👍

Jillie Webbe

Response from the owner: Many thanks Jillie, for your 5 star rating. 👍👍👍👍👍

Michael Baggallay

very happy to recommend Hefin who provides excellent service and is a really nice chap

Response from the owner: Thank you Michael. Much appreciated. Hefin 👍😁

ben saunders

PC REsQ provide an extremely professional and efficient service which is why we go back to them on a regular basis.

Response from the owner: Thanks Ben. Much appreciated. 👍

Annie Murray

I was full of trepidation at the thought of a new computer but Hefin managed the entire process very well and I was able to use my new equipment immediately. He was very patient with me especially my poor management of passwords and lack of technical knowledge.

Response from the owner: Thank you Annie. Hefin

Mark Bedford

Hefin and his team were very prompt in returning my call and gave me useful and balanced advice about what to do with my laptop issue. I decided to ask them to repair it which Hefin did very speedily and costs were as expected. This saved us buying a brand new laptop and our old laptop now runs very fast again like when we first bought it. Highly recommend.

Alison Keefe

From my first phonecall with Hefin I was fully confident of his services, he was so very helpful and informative. And he provided an excellent, friendly and successful service. I highly recommend PC ResQ

Sue Hynard

Nick Watts

Outstanding service & prompt response

vicky bevan

Extremely pleased with work carried out on my laptop.The internet linking problem was resolved, further suggestions to improve the performance of my laptop were explained in a way that even I could understand and as a result my 5 year old machine is now running like Hussein Bolt.

Brett Green

Prior to Christmas I became aware that someone had hacked into my e mail account. I was getting phone calls from friends and contacts both here and in New Zealand/Oz saying they were receiving e mails wanting money. Naturally I was concerned that more important business and financial contacts had been compromised . Checks with companies and financial institutions brought all differing views. Confusion reigned as to what I should do. By chance I came across an advert in a magazine for PC RESQ LIMITED. With doubts I contacted them and spoke to Hefin Harries. My early impression of the phone call was this man knew his business. Arrangements were made for him to visit me at home. He came at the agreed time, he was pleasant and sympathetic to my worries/doubts . Within an hour he had sorted out and cleaned up my various devices explaining each step and a answering all and any good and / or stupid questions. More importantly he gave me peace of mind. I consider the cost of his time, money well spent. If at any time in the future I have problems / difficulties / doubts on my internet I will most certainly call in PC RESQ.

Response from the owner: Thank you Brett. Much appreciated. Hefin

Mary S

Hefin's service is always prompt, friendly and reliable and his knowledge and trouble-shooting ability is second to none! Despite a challenging broadband connection speed, he not only upgraded my PC but spent time ensuring that my printer, email and other programmes worked as they should with all previous 'rules' reinstated, all anomalies sorted out and all unnecessary programme files deleted so that my PC works fast and efficiently. I'm delighted with it! Thank you Hefin!

Response from the owner: Many thanks Mary. Hefin

Nita Walsh

Hefin has just converted my Windows 7 to 10 and replaced my hard drive with a SSD. My PC is now like new. The procedure was quick, professional and painless.I have known Hefin for over 15 years and I would not use anyone else.I highly recommend him.

Response from the owner: Thank you Nita. Hefin

Tony Williams

Light at the end of the “Technophobes Tunnel”I found Hefin Harries approach to “IT Support” second to none. Not only was he prompt, conscientious and thorough, but more importantly to me, it was completely “jargon free”.I actually understood what he was saying.Within the allotted time slot, he was able to pinpoint the problem and recommend a solution.PC ResQ are a terrific outfit.I would recommend them to anyone.Tony Williams.WilliamsDesignAssociates.

Response from the owner: Thank you Tony! Hefin

Claire McDonnell

I can highly recommend PC ResQ for any computer or laptop issues. I got expert and professional service from Hefin who is extremely thorough and patient.

Response from the owner: Thank you Claire. Hefin

Diana Collins

I have used Hefin for more than 10 years. He is always helpful and very good with people who are not very technically minded. would certainlyrecommend him

Response from the owner: Thank you Diana. Hefin at PC ResQ.

Rhonda Cox

Hefin has been a worthwhile investment and saved me valuable time and data. I am self employed and needed quick help with my Apple computers. I had a water destroyed macbook (I thought), plus an iMac that was old and slow. I thought I'd lost all my information, but Hefin extracted it all from the macbook, set up my new macbook pro with Chrome, transferred my photos, and organised my disorderly mail accounts. He also helped set up Dropbox for backups, and put antivirus protection on my mac. He is quick and efficient.

Response from the owner: Thank you Rhonda. Much appreciated. Hefin

Sheila Dewey

After years of disorganisation, I was desperate. Whatever I tried to do just made the situation worse. In despair I contacted PC ResQ. In no time Hefin arrived and he saved me from myself! Calmly and efficiently he sorted out all of my email issues. Thank you PC ResQ! Thank you Hefin!

Response from the owner: That's great Sheila. Many thanks. Hefin

Simone

I first used PC ResQ over 12 years ago when I lived in Twickenham. And now, even though living in Devon, I called upon PC ResQ again, as I needed a new laptop to be set up with minimal downtime or inconvenience to my work. Everything is as I wanted, a seamless transition from an old laptop to a new one. I would fully recommend PC ResQ if you need help with your IT.

Response from the owner: That's great Simone. Many thanks. Hefin

Peter Mann

Andrew Miller

I am a super happy customer. Whilst not cheap the service was excellent - I now have an operating PC with everything working as I need it. Thank you Hefin.

Response from the owner: Thank you Andrew. Hefin

Gus Ozag

I have had occasion to need the services of well over a dozen IT companies this past decade. I would rank PC ResQ amongst the very best. Our service was performed professionally and with great dispatch. I will certainly use the service again and it will be my first choice for any of my computer needs.

Response from the owner: Thank you Gus. Hefin

Kate Threadgold

Outstanding service and knowledge from a real pro. Top tips and great app suggestions. Hefin has made me feel much more comfortable using the cloud safely and securely and synced all my devices for things like photos. One very happy client.

Response from the owner: Thank you very much Kate. Hefin

rupert brown

Responsive and friendly service. Clear advice and a practical solution provided immediately on site using suitable hardware spares carried. Problem solved with minimum delay and convenience of home service. Not cheap - but good value. Many thanks.

Response from the owner: Thank you Rupert. Hefin

M S-F

The session was useful confidence-building, particularly as Hefin has the gift [not universal among computer savants] of explaining what I needed to know in English, and not in Silicon Valley-ese. He also set up the tablet far more quickly than would have happened otherwise.

Jonathan Whines

Hefin responded quickly to my email enquiry and arranged an appointment rapidly. He removed browser hijacker malware which had defeated my skills, sorted out a printer problem and helpfully advised on some security software to prevent the original problem recurring. This was all carried out within the call out fee so I was very happy and will certainly use his efficient services again if I have any further IT problems.

judith naylor

As someone who is NOT internet "savvy", it is great to have Hefin and PC Resq. to rely on for efficient assistance, and patience when coping with the insecurities of an older person!

Pamela Bryant

Hefin Harries has serviced and maintained my PCs over many years. He has expertly and very promptly dealt with all problems connected with emails and on line difficulties. I thoroughly recommend his work and knowledge.

David Seccombe

Like many small businesses we are wholly reliant on technology, but not entirely conversant with it. PCRescu are our IT department and when things go wrong and eat up time we could be earning not yearning with IT problems Hefin is always on hand to help and fix our problems Highly recommended!

Response from the owner: Thank you David. Hefin

Our computer support in Stoke d’Abernon – our team provides a range of computer upgrades

Our computer technicians can visit your home or place of work in Stoke d’Abernon or Cobham to complete all computer upgrades and services.

Our Mac and PC services include:

Computer health checks

Is your computer not working as it should? Is it slow to run?

Our computer health checks ensure that all PCs and Macs perform optimally.

We aim to ensure that your computer is running smoothly and is in good overall health.

WIFI & BROADBAND

A good internet connection is crucial to our everyday lives.

We can help diagnose and fix all broadband and internet issues.

security

We share a lot of personal and sensitive information via our computers.

We can ensure that your laptop or computer is safe and suggest improvements or security upgrades.

This service will ensure that data is secure and backed up.

We can also help with issues relating to emails, upgrades, virus protection and removals, networking and buying new equipment. Alongside computers and laptops, we provide our services for smartphones, tablets, and printers.

Need Rescuing?

Call Hefin or Anna today, or email us at hello@pcresq.co.uk

Are you looking for computer repairs in Cobham, KT11?

Our team offers expert laptop, Mac, and PC repairs to all individuals and businesses in Cobham. We are committed to getting you back up and running as quickly as possible and only use the best quality parts. So whether your computer will not turn on, your laptop is making weird noises, or you have a corrupt hard disk, we have got it covered.

We always provide transparent quotes for all repair work and quick turnaround times. Our computer repairs services include (though are not limited to):

Virus and malware removal
Data recovery and migration
Hardware diagnostics, replacements, and upgrades
Component repairs and replacements
Password reset and removal – read our blog on choosing a safe password
Laptop driver issues
Software reinstalls
Liquid damage repairs

We are known as the go-to company for computer help. Please read what our customers say about our services in our testimonials.

Providing IT and computer help in:

Effingham
Fairmile
Stoke D’Abernon
Wisley

Why choose our mobile PC help and support Cobham?

We offer affordable computer and technical support in Cobham. Our computer technicians are here to clarify your requirements and provide the assistance you need. We offer remote computer support, and during any remote session, our technicians can take over your laptop or PC without the need to visit. We can handle many issues this way, from antivirus and security software issues to home networking.

Our technicians, led by Hefin Harries, are highly professional, knowledgeable, and courteous. We can come and visit you quickly, and with no shopfront, we pass on all our savings to our customers, providing a very competitively-priced computer support service. We have offices in Cobham, Guildford, and Twickenham.

Our team will speak your language. We can answer any computer support questions clearly and always provide a clear outcome. For the answers to frequent questions, please see our FAQs.